Avatar, AI Bot, Digital Marketing & Analytics

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Informational

Informational bots understand natural language and can deal with customers’ basic questions by providing answers to generic FAQs, resulting in a reduction in contact center volume

Personalized

Integrated with a brand’s enterprise system, personalized bots have access to specific customer data, enabling interaction and resolution on a deeply individual level.

Continual improvement

Pulling data directly from back-end systems, these bots execute specific data from back end and collect direct customer feedback for further improvement

InforIntelligent Insights

Optimize your digital workforce and drive better results with an intuitive chatbot management platform. By bringing digital co-workers and employees together in the same space, Intelligent Insights provides the clarity needed for effective digital workforce management.

Strategically manage your AI bots & Avatar appearance

Combine the best of human and machine intelligence to streamline operations and deliver unparalleled CX

InforIntelligent Insights

  • Optimize your business performance & boost your marketing, employee satisfaction, revenue and financial performance, etc.

  • Combine the best of data and process mining

Cutting Edge Technology

Integrate to your own systems or tailormade analytics based on your data

Deep AI experience

We provide deep insight based on your available data and give you idea on what type of KPI you shall follow up through process mining.

Visualization

We will visualize your data for you to have better understanding on how to improve your bottom line and revenue and increase customer experience and employee satisfaction